With the help of this solution a QR code is printed on the ticket with which the customer has the possibility to open a web page on his/her smart phone to check the actual status of the queue and see when his/her ticket has been called:


https://q-net.com/wp-content/uploads/2021/08/vids/checking_on_waiting_time_information_2.m4v


On the administrative page click on Central settings > Ticket layouts


Add a new "Barcode element"


In the text field enter the URL

http://serverhost:portnumber/qnet6/waitingarea.xhtml;?branch=1&mode=client-phone with the correct server and branch parameters. Adjust the size and position and choose "QR code" type: