FAQ

How to enable Appointment module?
1. Central settings > Branches > Select the branch > Branch parameters > Enable appointment 2. Ticket dispenser profiles > Select the pro...
Thu, 17 Sep, 2020 at 1:23 PM
Printing with custom thermal printer
Depending if the printer connected to the server, or to an other PC running device controller, you have to edit application.xml or controller.xml You c...
Thu, 17 Sep, 2020 at 1:24 PM
Demo/Trial software request
In order to try Q-net Pro v6 software, please open a new ticket with the corresponding topic. After that you will receive a download link from our Support ...
Wed, 16 Sep, 2020 at 12:40 PM
Write or copy SD cards of Raspberry devices
The card has special file system, it is not possible to simply copy its content under Windows. Please download the freeware: win32diskimager (http://sou...
Thu, 17 Sep, 2020 at 1:24 PM
Site not appearing correctly after update
After upgrading the system you may experience issues with the site design. Browsers cache the Q-net sites, which means it saves some files on your machine s...
Wed, 16 Sep, 2020 at 1:44 PM
Software keyboard freezes
This is a known issue using Google Chrome browser (since version 74) and has been fixed in Q-net v6.6.12. Please ask for the actual download link! You ...
Thu, 17 Sep, 2020 at 1:25 PM