FAQ
1. Central settings > Branches > Select the branch > Branch parameters > Enable appointment 2. Ticket dispenser profiles > Select the pro...
Thu, 17 Sep, 2020 at 1:23 PM
Depending if the printer connected to the server, or to an other PC running device controller, you have to edit application.xml or controller.xml You c...
Thu, 17 Sep, 2020 at 1:24 PM
In order to try Q-net Pro v6 software, please open a new ticket with the corresponding topic. After that you will receive a download link from our Support ...
Wed, 16 Sep, 2020 at 12:40 PM
The card has special file system, it is not possible to simply copy its content under Windows. Please download the freeware: win32diskimager (http://sou...
Thu, 17 Sep, 2020 at 1:24 PM
After upgrading the system you may experience issues with the site design. Browsers cache the Q-net sites, which means it saves some files on your machine s...
Wed, 16 Sep, 2020 at 1:44 PM
This is a known issue using Google Chrome browser (since version 74) and has been fixed in Q-net v6.6.12. Please ask for the actual download link! You ...
Thu, 17 Sep, 2020 at 1:25 PM
No, because Tomcat used by Q-net Pro utilizes a logger framework called JULI which is an Apache Commons Logging modification and the actual logging is done ...
Wed, 5 Jan, 2022 at 10:37 AM
With the help of this solution a QR code is printed on the ticket with which the customer has the possibility to open a web page on his/her smart phone to c...
Wed, 26 Jan, 2022 at 9:49 AM
With the help of the tubes, the displays can be mounted both to counter desk or to false ceiling. The below DB01 display shipped with a console to be fi...
Thu, 10 Mar, 2022 at 1:28 PM
First open the printer door with the key provided: Behind the door there are two screws holding the back cover (depends on ticket dispenser type...
Fri, 11 Mar, 2022 at 11:34 AM